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Old Jun 19, 2017, 1:16 am
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so3003
 
Join Date: Aug 2009
Location: UK
Programs: BD Gold, BAEC Gold, Hilton HHonors
Posts: 868
YouFirst / spa [rant]

Tried to book a spa treatment via YouFirst for a trip (in F) 28 days out - got a response saying there were no prebookable appointments available. I can't honestly believe they can't accommodate a First passenger 28 days out during a 3 hour transit, and if capacity is that tight they shouldn't be advertising spa treatments as part of the First package. Getting nowhere with YouFirst on this, so is there any other way of making a booking? From experience there's almost no point in trying to book on the day (again because of no capacity)... sigh...
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