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Why does Air Canada not provide free same-day changes for elites?
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Jun 16, 2017, 9:03 am
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The smallest state
Join Date: Dec 2014
Location: Providence RI
Programs: American Exec Plat, Hyatt Refugeeist, Marriot Gold, Air Canada Cattle Class, Korean Air Morning Plat
Posts: 988
I think it is simply a business decision. They have no real competition so they need/want to cater to their "best" customers. This is a for-profit airline and most things they do is 'for profit'.
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The smallest state
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