Originally Posted by
missdimeaner
I'm glad they are still around. What with all the other cuts to customer services I did wonder.
It was a fair call, but they are certainly still around. OK, Nicci was more up-front (oops, sorry Nicci
) but the rest of the Gang are certainly here. Different folks, different strokes, eh?
Originally Posted by
smokie36
Let's not forget the Avios fixing guy either.
Its great that they all take the time to deal with issues raised here.
Yes, that too, and the 'Social Media' folks on Twitter, who have been very helpful to me a couple of times this year already.
BA does have some great people out there. Amidst our Group Hate about the things that BA does wrongly/badly, let's all remember those BA staff (air and ground) who actually do a good/great job in helping us.