FlyerTalk Forums - View Single Post - Buy on board: Experiences and reactions from BA's shorthaul economy service
Old Jun 13, 2017, 5:19 am
  #1759  
ratechaser
 
Join Date: Feb 2012
Location: London
Programs: Sir Ratechaser Seigneur de la Patience d'un Saint (Mucci), BA Silver, Starbucks Gold
Posts: 2,540
Originally Posted by Egoldstein
I have been puzzled by this. Most service companies would deliberately overcater the first few weeks, so you could get an idea of the actual demand on different routes and at different times.

My cynical view is that there is some other angle at play, like really wanting to force people into the habit of bringing food from somewhere else so they can change service or staffing levels later.
Well if people got into the habit of bringing their own food, then BA could rip out the galley space, put in another couple of rows of seats and hey presto, more extra revenue than they'd get from BoB...

Oh alright, maybe keep a snack basket to hand around for those whiny people in CE
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