Old Jun 13, 17, 3:02 am
  #1757  
florens
 
Join Date: Oct 2010
Location: Switzerland
Programs: BA Gold, Hilton Honors Diamond, Nordic Choice Hotels Silver, Avis Preferred Plus
Posts: 4,853
Originally Posted by florens View Post
No Avios compensation for no sandwiches (reported upthread):
The twitter direct message is even more hilarious:

Thanks for replying to us, Florens. We're sorry you remain unhappy with our response.

Sometimes, our stock is limited due to the space available in our galley. We’re working hard to improve the quantity of produce available on our flights as quickly as possible.

We understand why you expect to receive a higher standard of service, especially as a Gold member of our Executive Club. While I appreciate why you expect to be compensated, we're unable to honour your request. We're sincerely sorry for any disappointment caused.

Please be assured, our Customer Experience team is working hard to improve this service using the feedback we receive from our customers. Thanks again for contacting us.
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