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Thread: AA admits improperly charging YQ surcharge on BA flights ex- HKG
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Old Jun 12, 2017, 3:05 pm
  #13  
Dave Noble
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Join Date: Jan 2002
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Originally Posted by nocod
Just an update on this: got a more informed response through emailing AA customer relations who then called me. They said if the award was ticketed in Hong Kong and in HKD, then they wouldn't charge. The agent couldn't comment on if they will actually do that (need to call customer service to try) or why that is their policy...

No word from CAD yet.
That would be its policy since that is (a) allowed and (b) how BA applies surcharges

Have you tried contacting AA on the Hong Kong number and getting it issued there?
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