Originally Posted by
northsider
Yes, when I log on to his account on a computer, it says he's a card holder right there on the front page, but I don't know where to find it on the mobile app.
He did book these tickets using BA miles, could that be an issue?
If his AA number is not in the reservations least 7 days before the flight, then the card benefits don't apply. Booking with BA miles, the AA number typically would not be in the reservation.