I am 1k with 117k PQM and $54k in spend year to date. GS next year, but united keeps denying my mid-year requests for GS.
Flying DEN-LAX today and found myself
#23 on the upgrade list (didn't much matter, every first seat was full due to the $129 upgrade offer at check in). It has been 5ish years since I wasn't in the top 10.
When I got to the airport I stopped by the customer service desk opposite B38 and the agent couldn't tell me why I was so low on the list. She said there were 2 GS, 3 1k, then 15 plat, 1 gold, and 1 general member ahead of me on the list. Her theory was that they paid a higher fare for their ticket as she didn't see any that we're award, RPU, or GPU pending.
It was my understanding that CPU was processed based on status, then fare. Did this change?