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Old Jun 6, 17, 4:58 am
  #7  
Scillybear
 
Join Date: Apr 2007
Location: LHR LAS NRT DME and others
Programs: BAEC Gold, Marriot Platinum
Posts: 708
I don't use the HEX often as the Tube is normally quicker and more convenient for me - not to mention cheaper !

But I used it in December last year and got a free upgrade as a lowly Gold.

I had been complaining about the lack of working toilets on board (which had caused me to leave the train, use the station toilets, and return to find Standard full)

I mentioned to the guard that if they had had working toilets I would have had a seat in Standard. I suggested a free upgrade to First.

He took a look at my BAEC gold luggage tag and said "You should be in First anyway if you have a BAEC gold card"

That puzzled me at the time -

This would tend to explain it

I would still use the tube though......
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