Originally Posted by
little_dc
I talked with two so called Managers. They could care less. The GM post cut and paste responses on TA about the lack of Elite services.
This is what one of the managers has to say about the breakfast:
We do provide a continental breakfast up on the Ho’okipa levels 15th and 16th floor daily which you had access too. As we are an autograph collection that is our twist of a lounge, “as we are exactly like nothing else” as an autograph we are not held to have your typical roomed lounge. All is guaranteed is that we provide you a continental breakfast if not in our lounge in our restaurant. As we have the ho’okipa level this covers all requirements.
There you have it - people that know they are BS'ing elites.