Originally Posted by
subject2load
"
We're sorry about the lack of catering ....... we've fed your comments back ....hopefully you'll see improvements ....."
"
Hopefully" .....
That's about as waffly & meaningless a response as you could get, lacking any sense of conviction.
It's as though even the BA Twitter team can't be bothered to defend BoB any more.
That's exactly what I thought.