FlyerTalk Forums - View Single Post - Access to the Crown Lounge at Schiphol during Renovations
Old Jun 3, 2017, 4:29 am
  #12  
AlicorporateUK
 
Join Date: Oct 2009
Location: SJJ/AMS
Posts: 4,647
I have to agree with Xandrios here. Quoting his own words,

Originally Posted by Xandrios
unscheduled short maintenance is an operational issue
and requires planning in order to minimise disruption to affected customers, but it seems that KLM are in a world of their own. Even AZ, when the lounge landside at FCO was being refurbished, offered a voucher to those affected. It doesn't take much, does it.

G
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