I have to agree with
Xandrios here. Quoting his own words,
Originally Posted by
Xandrios
unscheduled short maintenance is an operational issue
and requires planning in order to minimise disruption to affected
customers, but it seems that KLM are in a world of their own. Even AZ, when the lounge landside at FCO was being refurbished, offered a voucher to those affected. It doesn't take much, does it.
G