Originally Posted by bitterproffit

First stay at this property. Have a 4 night reward/weekend certificate stay. I tried the early check in as an upgrade option as I was arriving at 8 AM. Upon arrival, the awesome guy at the desk says he will upgrade me to a city view on the exec level as a gold and has a room available for early check in at no charge. Wow. I've lucked into upgrades, and into early check ins before, but this is like an elusive unicorn of it all happening at once on a reward stay. .