Originally Posted by
Dogmatick
Airlines mishandling baggage isn't exclusive to Etihad; of course they should fix it, but it is something I have to take up with them directly.
Cutting services in lounges, and access to them, despite spending a lot of money to set them up does seem to be exclusive to the 'brains' behind Etihad.
- Cocktails removed from US lounges, never introduced in European lounges.
- A la carte dining removed from US lounges, during my last visit to the LHR lounge the menu was no longer actively offered. You had to ask for it.
- There was a time when Business class passengers/ Silver and above Etihad guest members got free spa treatments in the LHR lounge, not anymore.
- Huge reduction in selection of dishes in AUH Business lounge T3.
- Huge reduction in a la carte menu of F lounge in AUH T3.
- Reduction in spirits selection in AUH F lounge.
- Reduction in selection of free cigars in AUH.
- Used to be 1x Spa treatment and 1x Barber/Nails treatment complimentary in AUH F lounge when it first opened, now its one or the other.
- Caviar totally eliminated from F service, they used to have it on some routes.
- Changes to access rules to lounges for Etihad Guest members.
Keep it up Etihad ^
As for linking my old thread. I'm sure you enjoy having your belongings abused.