Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 9,467
This happened to me a few years ago CY near Metlife Stadium. The Ravens had won the SB. I reserved a nice rate in the unlikely event of a repeat. Late Spring, hotel emails that the rate was being converted to "paid in full, non refundable" if I didnt cancel by a certain date.
I called property to confirm this. Then I called MR-they called the property and assured them they could not alter original terms of reservation. They were noting the conversation and would not tolerate any issues. I canceled in the fall after the Ravens failed me-no trouble at all.