Originally Posted by
windowontheAside
Actually no. ""Here" non-refundable in this context means no refund and no credit. In the US it means no refund.
There is a difference between getting your money back on whatever payment means you used and having credit towards a future purchase. In the UK the two have been conflated for airfares, but it doesn't mean the US more literal meaning is stupid for an American.
Is the credit part of US consumer laws, or is it just habitual practice?