Originally Posted by
CalFlyer
What's wrong with EY? Whenever I check in online and I have not reserved seats ahead of time, the robot typically assigns me (a Platinum) a middle seat. Come on, why doesn't EY manage to adjust their algorithm a bit? In all cases there were plenty of aisle seats available.
Care a bit more about your few Plats, EY!
I agree, that EY has a problem at that point. It's like the non-existing or non-working priority line at AUH or the performance of the Platinum hotline.
I think, they just don't know, how to handle top tiers and they don't really care about that too. It seems, that they are focused on the on-time-a-year Eco guest.