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Old May 25, 17, 6:27 pm
Join Date: May 2010
Programs: AA Pro;Ritz Carlton Ambassador;Hilton Silver: SPG Gold
Posts: 97
Same thing happens each and every time I stay at RC White Plains, NY. I book through Amex and they deduct the breakfast, as they consider it a package, which it is not I usually need to explain this to customer service and they usually fix without problem. Here and there, it does turn into an argument with customer service.
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