FlyerTalk Forums - View Single Post - Retroactive fees and forced non-refundable change
Old May 24, 2017, 5:59 pm
  #1  
ScatterX
 
Join Date: Jun 2010
Location: LAS
Posts: 1,279
Retroactive fees and forced non-refundable change

Have a reservation in Las Vegas, for a major January convention, made months ago... no fees and fully-refundable with 2 days notice.

Marriott sends me an email (today) stating that they will automatically charge my CC for the entire cost of the stay, unless I cancel by tomorrow. They call it a 100% non-refundable deposit. Once they make this charge, my reservation will become non-refundable and non-changeable.

They also added a daily "Destination Amenity Fee" that was not part of my original reservation.

Anyone else have this happen?

Changing the terms like this seems very wrong. Where does this rate of the crappy to illegal behavior scale?

-Sx
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