Old May 23, 17, 10:04 am
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Los Angeles
Programs: UA Plat 2MM. DL Plat, AS MVP
Posts: 12,267
Losing a seat assignment for operational reasons ...

Dear sages,

My husband is set to fly later today DEN-LAX. He is 1K, and received his upgrade last Friday to seat 4E from a fairly low fare.

Today, I was about to check him in when I saw his seat was no longer assigned.

I called UA, and the agent explained that for operational reasons (fam?), his seat was gone. Now, there are many others on the flight who show they received an upgrade. I take it they are either UGS or paid a higher fare?

They moved him to an earlier departure, as there are no seats at all on the plane now.

I guess I don't really have a question… Just explaining experience.

Well, perhaps one question… Is there a typical compensation that one trip request on this?
zrs70 is offline