I was charged the 25$ just a couple of days ago.
Checked in at ZQN to fly AKL and then onto Shanghai.
Economy ticked with an elite upgrade to PE lodged, but, not confirmed.
In ZQN lounge, I decided to use two recognition upgrades and go to BP.
- Lounge staff could not do it, suggested calling the reservation team.
- Called the reservation team. Told it would be $25 fee.
(Fully flexi fares, Elite)
-Sure.. did it. Not confirmed.
In AKL, super helpful staff member at Koru. He happily handed me my Premium Economy upgrade....
I told him about the double upgrade request. He had to make a few calls etc, but, it was quick, and the upgrade to BP came through.
(I feel totally nickel and dimed having to pay a $25 fee to redeem upgrades)