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Old May 19, 2017, 4:21 pm
  #12  
notquiteaff
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Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,625
Originally Posted by The smallest state
Only Glob's are getting contact from the 'engagement team'. Most Globs are telling the 'engagement team' what they want to hear.
More precisely, based on the limited data we have it's only globs that are still spending money with Hyatt and bother to fill out a survey with negative comments.
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