Originally Posted by
longtimereader firstimeposter
Anyone have any compensation experience regarding broken IFE on international business ( 5 1/2 hour flight)? The whole flights IFE was out as they announced when we boarded the plan except 3 seats in Biz class. Obviously was hoping AA would be proactive but nothing yet from my Sunday flight. To add the two fligt attendants spent the majority of the flight chatting in the forward galley with the light on that illuminated the whole biz class cabin (A319).
It's based on various factors including fare class and status, so I can't say for sure. Typically, however, you're good for 5k-15k when that happens. Let us know what happens.