Join Date: Apr 2011
Location: Treasure Coast, FL
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More from Jetblue today:
The airline disputed Burke's account, saying the family placed the cake in an overhead bin meant for "safety and emergency equipment" and declined to remove it even after multiple requests.
"The customers became agitated, cursed and yelled at the crew, and made false accusations about a crew member's fitness to fly," Doug McGraw, a spokesman for the airline, said in a statement.
"After the customers refused to speak with a team leader about the situation, the Port Authority Police Department was called and the entire aircraft deplaned. The Captain determined the customers' behaviour demonstrated a risk for additional escalation in air and would not be allowed to fly."
McGraw added that the video currently "circulating does not depict the entire incident and only starts after the objectionable behaviour occurred and law enforcement was called."