FlyerTalk Forums - View Single Post - Mosaic: Screwed on missing flights/points
Old May 10, 2017, 10:42 am
  #6  
navi_jen
 
Join Date: Jan 2010
Location: Body in the CLE, soul still in New England
Programs: In 2023? Does it matter? SPG/Marriott: Plat; DL: Plat; B6: Mosaic
Posts: 2,979
Sorry, all, if I am confusing the issue. Was tired and frustrated last night when I posted. Even though I have B6 (duh) saved with my FF number in my ticketing system, and the ticket gets created...once I travel, the trip does not get credited for Mosaic points. I've already spoken to AMEX, but they were not much help. I will call Mosaic customer service (thanks OEBB and thinkout), but also the liaison between my firm and B6 to see if they can help.

I have started to book one ways, but it doesn't help me get the multitude of points that I've forfeited due to uncredited flights segments.

JayDubya, what do you mean by "just send them a DM with all the PNRs "?

Thanks
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