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Old May 9, 2017, 12:16 pm
  #14  
apolloms
 
Join Date: May 2007
Location: DEN
Programs: DL PM, Hyatt Diamond, SPG Plat, Hilton Diamond
Posts: 1,816
Originally Posted by NDDomer86
It is possible that the reservation was not set up correctly in the PMS and this was the amount that was in fact supposed to be billed to SPG for the points portion of your stay...
This ended up being the case. After I emailed the above email the hotel reached out to me and explained it and refunded the charge. Thanks all.
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