Old May 9, 17, 7:50 am
  #155  
MegatopLover
 
Join Date: Dec 2004
Location: ATL
Programs: DL SkyMiles DM/2MM, AA EXP, IC RA, Peninsula regular, amanjunkie
Posts: 5,756
I snail mailed my claim on April 24. Got an acknowledgement email on May 3. Got a call yesterday saying I would be reimbursed for all third-party expenses of substitute travel (rental car, gas, tolls, overnight hotel). We also got the 20k miles each and got refunded the unused portion of our ticket. We're satisfied.
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