Originally Posted by
L4ibsch
Since the consensus here is that operating carrier is the determining factor on lounge access and third-party lounges should be OK if not flying DL, I'd like to share my experience of being denied lounge access in Manila three times in a row as DL GM when ticketed on and flying KLM in Y class (yes, as in expensive).
This doesn't match my experience with KL - access to third party lounges for STE+ in Y is one of the only things they manage to usually do right. Have you reached out to KLM via Twitter or Facebook Messenger to complain? They tend to actually be really responsive through those channels and perhaps you could get an explanation for why the lounge access was denied.