Old May 5, 17, 7:48 pm
Mike Rivers
Join Date: Feb 2003
Location: Falls Gulch VA
Posts: 211
Originally Posted by sosafan View Post
Was the other rate on the paperwork that you picked up?
I usually glance at the paperwork before I leave the lot. In this case, I did, and I found two cards in the packet, one with the rate on my reservation and the other one was different (and higher). I'm not sure if it was even the same as the rate I was charged, but probably was, since everything is done by computer, taking human error as well as human good judgment entirely out of the picture.

I got an e-mail today telling me that my refund is on the way, so at least I ended up where I expected to be.
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