Originally Posted by
profpeabody
I have my own headset I travel with so I don't use theirs. On a recent flight, they came around and collected the headsets at the end of the flight but evidently did not see the unopened set at my seat. They then announced as the doors opened that someone had failed to return their Bose and they needed them all before we deplaned - the implication being someone was trying to steal a set. The box was sitting out in the open, I had not even used them and they just failed to pick it up. It was embarrassing and very unpleasant.
IIRC the legal implications of this are discussed in another FT thread somewhere.
Amazing that other airlines can do it, no? On CX F, headphones are at your seat before you board, and you just leave them there at the end of the flight.