Originally Posted by
rustykettel
It's a discount code, so check your Mileage Plan account and see if it was entered directly there. If not, I'd follow up. I don't see how you're misreading the policy.
Thanks so much for the response. No discount code was added to my Mileage Plan account, so I'll go ahead and follow up with Alaska. I'll post an update here when I get a reply.