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Old May 2, 2017, 6:05 am
  #14  
South London Bon Viveur
 
Join Date: Sep 2013
Location: London
Programs: BA Gold; FB Silver; SPG; IHG Gold
Posts: 2,963
Taken at face value this was rude and unpleasant behavior from the gate agent. The OP sounds like he was being reasonable. The gate agent might have thought that the OP would simply walk off and ignore the instruction (I have seen this happen), but he is not a copper and should not try and act like one. If the OP had walked off and ignored the request/instruction then I would have thought (hoped) that the agent would seek to have the OP spoken to on the ac and the hand baggage situation rectified. There is no need for agents to treat passengers like naughty children or criminals that might do a runner just because of a small minority of selfish passengers that do as they please.
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