Old May 1, 17, 8:35 am
Join Date: Mar 2001
Location: Dallas
Programs: AA PLT/5MM; AS MVP GLD 75K; DL DM; EK SLV; HHonors DIAM; Marriott GLD
Posts: 4,067
So frustrating. Could never reach an agent who had any familiarity with the Gold upgrade program after repeated tries.

Sent an email to customer service and was told they were unable to help me, referred me back to the call center.

Last edited by HKG_Flyer1; May 1, 17 at 9:45 am
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