FlyerTalk Forums - View Single Post - MS Surface Book - any users here on FT...?
Old Apr 30, 17, 3:34 pm
  #12  
KCZ
 
Join Date: Jul 2015
Location: MHT/BOS
Posts: 104
I've had one SP2 and three SP4's fail in 6 months. Failed hard drive. Dead battery. (Neither user-replaceable.) Defective fan. Dead touchscreen. Couldn't detect keyboard. Failure in power management. Dead touchscreen. Etc. Horrible MS customer support. Wasted >150 hours of my time in total.

I found the SP to be fantastic when it worked and I used it for everything, but I can't justify the amount of my time that got sucked up dealing with all the problems.
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