Originally Posted by
goodison
Suggest you switch to AA via LAX (or DFW) if you want WiFi on a trip to the US West Coast.
Other benefits include a better lounge at LHR (Cathay), a better business class seat and on most aircraft a couple of live sports channels but better IFE on all aircraft.
Yeah... I vowed never to fly American again after my GLA-Philli trip...
On top of that the abuse that their staff gave me on their facebook page was utterly shocking.
I see some of them have been removed but this is an example of how their staff respond when somebody criticizes their airline.