FlyerTalk Forums - View Single Post - No more soft block for OWE AND soft block for cash coming very soon? (perhaps?)
Old Apr 26, 2017, 2:08 am
  #12  
wkndtraveler
 
Join Date: Dec 2014
Programs: Accor ALL Platinum
Posts: 1,110
I asked CS about the seat block so that we don’t have to speculate. This is their answer:

If there is plenty of space on a flight, our system tries to offer free seat next to our frequent flyers so that traveling would be more comfortable. This isn’t always possible, for example when the flight is fully booked. We can’t block the seats manually.
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