FlyerTalk Forums - View Single Post - Thoughts on the current state of the VX Experience?
Old Apr 25, 2017, 1:03 am
  #11  
NoLaGent
 
Join Date: Sep 2011
Location: SFO
Programs: AS, UA, WN, IHG Diamond Elite, Hyatt Globalist, Hilton Gold, CET 7*
Posts: 3,299
Originally Posted by USCTrojan83
My flight had 40 mins remaining, plus obviously initial decent hadn't been called yet, so I asked the FA for a quick soda as I'd slept through the previous hour. Mind you, I was one of two people in F. She told me it was "too close to landing" for a beverage, which is a complete lie - then proceeded to sit in the jump seat with a magazine and sip her Starbucks cup. Not quite the experience of five years ago.
This kind of hits the nail on the head for me. It was the drastic difference from previous experiences that even prompted me to write to Customer Service.
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