FlyerTalk Forums - View Single Post - Executive Lounge Stops Serving Dessert 20 Minutes After Dessert Hour Begins
Old Apr 23, 2017, 7:43 pm
  #6  
DJ_Iceman
 
Join Date: Dec 2003
Location: Redondo Beach, CA USA
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That's frustrating, and I think Mr. Marriott would not approve. The concierge lounge is for two types of guests--the most loyal ones, and those who pay handsomely for access. Both groups of people deserve the full array of services, which absolutely includes having sufficient desserts on hand. But I think I'm more concerned about the lackadaisical attitude you said the lounge attendants had, which makes me think they neither have nor have been trained in "the spirit to serve".
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