Originally Posted by
Dave Noble
I haven't see the video - not has a link to it been provided , so am not going to assume that the agent acted wrongly. It may well be that the agent didn't address the oversized carry on correctly
Well, OP says the crew member "grabbed" the stroller from the mother - if that means she was holding it, and it was physically taken out of her hands without her consent - i.e. - "grabbed" then I am sure you would agree it was handled correctly?