FlyerTalk Forums - View Single Post - Baby Stroller Incident on AA591 SFO>DFW April 21st

Apr 21, 2017, 8:30 pm

#11

Klimo

Join Date: May 2014

Posts: 125

Quote:

Originally Posted by Dave Noble

Reading https://www.aa.com/i18n/travel-info/...g-children.jsp

it seems clear that strollers are permitted to be checked in at gate

https://www.aa.com/i18n/travel-info/...on-baggage.jsp does not indicate that they can be taken onboard

It reads that the agent that said no to it being taken onboard was correct and that the gate agent should have checked it in and not suggested it could be taken on board

the stroller article reads that you are allowed to gate check or counter check your stroller at no cost. It definitely does not state that strollers are not allowed on board.

we have a stroller that is specifically designed to fit in an overhead compartment, but would obviously count against our carry on bag allotment. It is a fairly new stroller and have had somewhat aggressive attendants tell
us it's not allowed, but after showing them it is indeed not oversized and fits all carry on criteria we get an 'oh wow. Never seen one of those' moments