Originally Posted by
Polo2883
But to tell me that the flight was delayed because of weather and air traffic when clearly the picture shows mechanical shows ill will from Delta.
#1 rule don't lie to customers.
My wife flies Delta for all her travel. At 7pm they were still waiting for the plane to be fixed. There was no way for her to make her connecting flight.
The Twitter rep corrected himself/herself what looks like pretty quickly, so I'd infer that was an honest mistake of not more thoroughly researching the flight.