FlyerTalk Forums - View Single Post - So how does UA win back the flying public? (Beyond the obvious)
Old Apr 18, 2017, 6:06 pm
  #335  
warrenw
 
Join Date: Dec 2015
Location: Seoul
Programs: None anymore
Posts: 983
Originally Posted by fly747first
Yes, but that's because AS, VX, and WN all believe in the importance of customer service; UA couldn't care less about people they consider over entitled and if they didn't have to compete, they would even charge them for water.
Which is exactly my point. The title of the thread is "so how does UA win back the flying public?"

That's how
warrenw is offline