Old Apr 17, 17, 6:20 pm
  #8  
LordHamster
 
Join Date: May 2003
Location: Cleveland, OH
Programs: UA-GS 1MM), Hertz Pres Circle, Starriott Titanium)
Posts: 1,633
Originally Posted by 757FO View Post
I would argue, safety is the most critical thing, and the most important thing to be excellent at.
BTW. Please don't try to establish a false dichotomy between safety and quality customer service. It isn't an either/or proposition.
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