Originally Posted by
GrayAnderson
AA and DL also have a "basic economy" product. What I really wish is that search engines (i.e. Google, Expedia, Orbitz, ITA Matrix) would let you exclude those product from searches (rather than just slapping a caveat about "restricted baggage" in place). Frankly, I've always skewed towards booking F, but the presence of those products has made me all but allergic to even checking Economy prices for fear of getting stuck with a "gotcha" fare.
You're right, but Southwest doesn't. Virgin doesn't. Alaska doesn't. What do these airlines have in common? Customers love them.