FlyerTalk Forums - View Single Post - United Crew Refused to Allow Daughter of 94 Year Old Grandma to Assist Her Mother

Apr 16, 2017, 7:27 pm

#12

ermintrude

Join Date: Dec 2013

Location: dark side of the moon

Programs: papa card, UA 1K

Posts: 707

Seemingly the pax in J needed somewhat minimal but vital assistance that the FA could have easily provided. It sounds like a lazy FA. Also poor compensation from customer care considering the circumstances.

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