FlyerTalk Forums - View Single Post - Couple removed from flight to Costa Rica
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Old Apr 16, 2017, 5:33 pm
  #3  
garykung
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Originally Posted by RockinRon
The news keeps rolling in. Couple removed from flight for not obeying crew instructions. Sounds like a FA guarding E+. More details would be helpful. Why didn't the FA wake the napping man? Wouldn't that solve the issue?

Interesting that US Marshalls were used to get them off.

http://www.13newsnow.com/mb/news/loc...ston/431663542
Without commenting on UA 3411 issue, as the news report said:

“We thought not a big deal, it’s not like we are trying to jump up into a first-class seat," said Hohl.“We were simply in an economy row a few rows above our economy seat.”

E+ policy is clear - unless you are entitled/assigned to the seat, you need to pay for it. It is conclusive enough for UA to kick them off.
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