Old Apr 16, 17, 3:39 pm
  #5997  
transportprof
 
Join Date: Mar 2012
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Originally Posted by kentflyer View Post
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Seeming more and more like a vindictive GA, who is a United employee, sicced those three on Dr. Dao, with a good inkling of what would happen.
We've all come across angry and bitter UA agents who can be counted on to make a bad situation worse. They are certainly a minority, but now that it's obvious the consequences of their misbehavior can be quite significant for the company, I hope that management will get serious about re-training them, and if that doesn't work, then it's time to get serious about removing them from the workforce.
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