Originally Posted by
Catbert10
The conversation between the gate and LE could have taken two general tracks, IMO
1. We have an oversell situation where we need to reclaim a seat from a passenger so we can fly crew to LEX. Can you assist?
2. We have a belligerent passenger who refuses to obey crew orders to deplane. Can you assist?
I'm going to go with option 2 until proven otherwise
no doubt it is option 2, which is why Ua has not attempted to shift responsibility to the city of Chicago. Ga basically wrote option 2 in her notes. This is also why Ua will end up with 100% of the liability.