Originally Posted by
halls120
So because TSA permits it, UA can inconvenience a passenger more than just by removing them from a flight.
Fly the Friendly Skies indeed.
In some regard indeed. As I indicated earlier, I don't like what UA did here.
Originally Posted by
goodeats21
I find it very interesting that only GS members were found worthy of an email from Oscar.
I was expecting to have received something by now, but I guess I had forgotten the value that United places on 1Ks...and the rest of the M+ membership.
They really have no clue.
UA -- much akin to the other US airline industry cartel kingpins -- have management that think the only really valuable customers are GS (or the equivalent) level of customers. This kind of customer email circulation from UA shows just how little UA thinks of the rest of its customer base.