Originally Posted by
deskover54
Am trying to figure out if the luggage really matters in the story?
Why not. What exactly do you want the passenger to do till the next day, assuming his toileteries, change of clothes are all in the check in baggage?
In Asia, if a passenger is offloaded, his check in baggage is as well, regardless if it takes 10/20/30 minutes to locate in the cargo hold.
The aircraft will not depart with the baggage of a passenger who is no longer on board.
Same for passengers who are a no show at the gate BUT have checked in with check in baggage.
Once the gate closes and the passenger has not arrived, doors are closed on the aircraft and the baggage team remove that passenger's bags before the pilot is given the all clear to push back and to start engines.
They won't let the late arriving passenger on onc3e the gate is closed and the flight manifest and load sheet has been passed to the pilots.
Originally Posted by
GadgetFreak
Yeah, it does. If someone, because of their schedule, etc, chooses to be inconvienced it is problembly less of an inconvenience than someone who doesn't choose. Or at least their inconvenience is in line with the payment. That's why airlines need to eliminate IDB in most cases and only do VDBs.
It's not a difficult thing. If you need 4 seats for crew members urgently, fine but STOP the passengers at check in (the last 4 passengers maybe?), advise them the flight is overbooked and they will be compensated and put on the next flight.
Don't let passengers check in, drop their check in luggage, go to the gate, and then board and are seated and ready to leave, and then come in and say sorry you can't fly.
What utter nonsense.
This problem was caused by flight ops, restrictive corporate rules that do not allow the staff to use common sense, some decency and above all, some humility.
It's not the passenger's fault the airline needed 4 crew members at the destination pronto.
And nobody has asked, WHY didn't the airline ferry the 4 pax on the flight leaving an hour later instead?